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Technology Support

For a flat monthly fee, C3 will provide a package of IT support and maintenance services tailored specifically to each individual client's needs. Our sophisticated monitoring systems will keep a detailed eye on servers, desktops, network devices, and applications and our team of experts will be standing by to address any anomaly at the earliest possible moment - even if it means traveling to your site! It is this early detection of issues that can help prevent them from impacting business operations, and that can mean big returns to a client's bottom line.

Basic Services

  • 24x7 Monitoring of all devices
  • 24x7 Helpdesk access for critical issues
  • Asset Management
  • Backup Verifications
  • Patch Management
  • Telco Circuit Problem Resolution
  • User Administration (add, update, delete)
  • File Sharing Security Administration
  • Password Resets
  • Microsoft SQL and Exchange Administration
  • Microsoft Office Support
  • Anti-Virus Monitoring & Remediation
  • Anti-Spam/Mail Filtering Management

Advanced Services

  • On Site Support
  • Support for Clients of Clients
  • Compliance Administration
  • DR/Replication Monitoring & Testing
  • Line Of Business Application Support
  • CIO Outsource / Strategic Planning
  • Personnel Evaluation

The Bottom Line

A C3 Technology Support package provides a company with a complete IT outsourcing solution for one fixed monthly cost. No surprises. No IT induced cash crunches.